The role of the Autocoding Manager is to lead a regional team of specialists applying Dow Jones Intelligent Identifiers (DJID) to publications through the management of Dow Jones Factiva’s auto-categorization systems. These systems use a hybrid approach that leverages AI, ML and NLP to perform deep linguistic analysis and make sense of huge amounts of unstructured data.
As the Manager, you will establish key performance metrics and manage and track the team’s progress against performance targets, prioritizing work and balancing resources.
You will report to the Director, Metadata and will be part of the Factiva Content’s’ Metadata team.
Directly supervise the work of Autocoding specialists who research, produce and maintain search statements for rules-based coding application.
Develop and maintain document training sets for linguistics-based article categorization.
Test software releases as categorization tools are improved.
Perform coding quality monitoring of publications, scoring documents for precision and recall.
Troubleshoot autocoding problems.
Answer customer coding questions escalated by Customer Service and/or Sales.
Develop plans for special projects as required.
Develop team members and maximize career opportunities for key personnel.
3+ years of experience in information management products or services.
Understanding of Factiva product and services.
Understanding of Dow Jones Intelligent Identifiers
Ability to communicate effectively with a global audience in writing and verbally.
Problem-solving and analytical skills with the ability to evaluate issues and conflicts and make timely decisions that benefit both the customer and the business.
Ability to work to tight deadlines and to high quality standards.
Positive outlook on change and a flexible approach to the work environment and structure.
An openness to different views and opinions and an appreciation for team diversity.
Prior people management experience.
Experience with autocategorization software.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.
Business Area: PIB - DATA STRATEGY
Job Category: Data/Content Group
Non-Union / No clear and likely Internal Candidate (Employee Only) has been identified
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
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Req ID: 34515